Supporting You Through the Cost of Living Crisis
The cost of living crisis has been a growing concern for many of us, and we are committed to providing you with the support you need during these challenging times. We’re excited to share our new partnership with Warm Wales regarding an initiative that will help you with this. Warm Wales is an organisation who […]
Gathering your feedback and equality, diversity and inclusion information.
This week, our team is back door knocking throughout Bridgend, continuing to offer additional support to customers so they can continue living safe and happy in their homes. Here’s a snapshot of what we’ve discovered so far: 911 customers have already taken our survey. We’ve learned that some of our customers communicate exclusively through British […]
Introducing you to Llanw!
A new wave in property repairs and maintenance services. We recently let you know that we’re launching a new company to improve, grow and develop our repairs and maintenance services. We’re delighted to announce that our new repairs and maintenance company will be called Llanw (pronounced Llan-oo) which means ‘tidal’ in Welsh. The name Llanw […]
Celebrating 20 Years of Achievements at our Birthday Conference!
Last Friday, 230 colleagues gathered together all under one roof, to celebrate two decades of incredible achievements at Valleys to Coast. Together, we’ve made significant strides that have left a lasting impact: We kicked off the day by introducing our EDI approach, and we were honoured to be joined by the inspiring Colin Jackson. His […]
Valleys to Coast marks 20th birthday with its largest single investment of £31.5 million into its homes
As it marks its 20th birthday, Valleys to Coast has announced a significant £31.5 million investment that will benefit customers living in its 6000 homes across Bridgend. The housing association will be making its largest ever single investment into its homes with the aim of enhancing its housing stock for its customers. The investment will […]
Top tips to stay gas safe: Gas Safety Week 2023
At Valleys to Coast, we are committed to providing you with homes where you can feel safe and happy. However, we need your help and assistance to make sure you and your family and friends are safe. Gas Safety Week is an annual safety week to raise awareness of gas safety and the importance of […]
Decision on Dinam Close, Nantymoel
Following a period of consultation and engagement with tenants, the Board of Valleys to Coast has made a decision to begin the process of closing Dinam Close, Nantymoel, as a provision of older person accommodation. Discussions will now take place with Bridgend County Borough Council and other partners, including Welsh Government, to explore options for […]
Leaseholders Update: Long Term Qualifying Agreement
Valleys to Coast completed the long term agreement process in July 2023. A qualifying long-term agreement is a contract entered into by the landlord for a period of more than 12 months to provide services. The procurement process involved Sell2Wales to provide services under a contract for the following areas; If any repairs or works are […]
Celebrating success at the #GrowingforGold awards
Celebrating the positive impact that beautiful gardens, public spaces, and greenery have on our communities, we wrapped up this year’s search to find the best gardens and green spaces in Bridgend at our recent awards ceremony. We brought together our entrants to Bryncethin Community Centre for the #GrowingforGold Awards to recognise and reward the wonderful […]
Improving Our Service to You
Our customer service team, The Hub, has been on a journey over the past year, and we want to thank our customers for their patience and understanding over this time. Thanks to the dedication and hard work of our amazing team, we’ve made significant improvements to our services. We’ve recruited and trained new colleagues, restructured […]