Jubilee Crescent Springs into Action
We know how important it is to have safe and happy places, as well as homes. So, wherever we can, we gear into action to address waste issues and anti-social behaviour in our communities. One of our communities facing significant challenges was Jubilee Crescent, an estate in Sarn with 143 homes and ongoing concerns over […]
Update on our Grass Cutting Services
As we progress through the grass-cutting season, we wanted to provide an update on our services and address some current challenges. Open Spaces Our grass-cutting service for open spaces includes 13 cuts per season, from April to October. Please note that we do not remove the grass cuttings. Our dedicated teams work diligently to ensure […]
Giving you the most out of your Housing Team!
We understand how important it is to spend time with you and listen to the ways you want to be supported and assisted, which is why we are excited to tell you that we have recently refocused our Housing Team to improve our services. Bigger, better Community Housing Team We have increased the size of […]
Join Us to Shape Our New Customer and Community Engagement Strategy!
We’re excited to announce the start of our journey to create a new Customer and Community Engagement Strategy, and we need your voice to help us get it right! Our ‘Your Voice’ roadshow is the perfect opportunity for you to meet our Engagement Team, share your ideas, and give feedback on our current services. We […]
Celebrating Carers Week: Let’s Support Bridgend Carers Centre Together
This week is Carers Week, a week dedicated to recognising and celebrating the contributions of carers. We are taking this fantastic opportunity to shine a spotlight on our Charity of the Year, Bridgend Carers Centre, and support the amazing work they do. Back in February, we visit to Bridgend Carers Centre, where we had the […]
Our Promise to Include Everyone🌈✨
As June arrives, many organisations display rainbow-coloured logos as a sign of support for equality, diversity and inclusion (EDI) and the celebration of our unique differences. This year, we want to go beyond just changing our logo and make a real impact by actively getting involved, educating ourselves, and supporting our LGBTQ+ community. Bridgend’s Pride […]
Our First Development Outside Bridgend
We’re excited to announce the beginning of our very first development project outside Bridgend. In partnership with Castell Group Ltd, we’re set to build high-quality, energy-efficient affordable housing in Porth, Rhondda Cynon Taf, addressing a critical need for new homes in the area. Our project site is a brownfield location that once housed the YMCA […]
Gathering Insights from Customers with Protected Characteristics on Reporting Repairs
We want our services to be accessible and inclusive for everyone. As part of our commitment to equality, diversity, and inclusion (EDI) outlined in our EDI Roadmap, we have launched a project to better understand the experiences of our customers with protected characteristics when they report repairs to us. We want to hear about your […]
Your Opinion Matters: Complete Our Rent Survey Today
We are committed to continuously improving our services and ensuring that your experience with us exceeds your expectations. Your feedback plays a crucial role in helping us understand how we can better serve you and the community. That’s why we’re reaching out to you today to invite you to participate in our rent survey. Your […]
#LoveYourStreet: Join Us in Tackling Fly Tipping Together
We understand that fly tipping has been a concern for many of you living in our communities. That’s why we’re taking steps to address this issue head-on with our new initiative, #LoveYourStreet. This campaign is all about action and community engagement, featuring a year-long skip amnesty. We’ll be visiting 12 estate areas over 12 months […]