Protecting the Planet: How our Contract with Ceaton is Helping the Environment
Ceaton Security Services are a Cardiff-based business specialising in the design and installation of fire doors and security systems. Ceaton has partnered with Stump Up for Trees, a charity dedicated to planting one million trees in the Brecon Beacons National Park. For each renewed maintenance contract, Ceaton will donate the cost of planting and maintaining […]
Setting the gold standard for safer homes
We’re proud that from April 2025, we’ll be working towards achieving accreditation through the Domestic Abuse Housing Alliance (DAHA). This will help us provide the safest possible services for our customers and colleagues. A closer look at the process Achieving accreditation will be a rigorous process, taking up to 18 months. We’ll draft an action […]
What to Do When a Contract Holder Passes Away: Ending a Contract and Returning a Property
We understand that losing someone close to you is a difficult and emotional experience. Managing practical matters during this time can feel overwhelming. To help make the process of ending their occupancy with us as simple as possible, here’s what we’ll need from you: Death certificate To formally end a contract, we’ll need a copy […]
Exciting opportunities to join our Board
For the past 20 years, we’ve been dedicated to providing safe, happy homes across Bridgend. We’re deeply rooted in our local community, playing a vital role in its regeneration and the wider prosperity of Bridgend and South Wales. Today, we manage over 6,000 secure and affordable homes alongside a portfolio of leasehold flats, garages, and […]
An update on our garages at Woodland Close
We will soon be demolishing all six garages at Woodland Close. Why are we demolishing the garages? Due to recent storms, the garages have become unsafe. We have spoken to the only tenant of the garages to confirm that they will be demolished. Next stepsWe don’t have an exact timescale on when the garages will […]
The Welsh Housing Awards: beyond the nominations
This year, we were nominated for a Welsh Housing Award in two categories – Community Income Team and Young Achiever in Housing. We were thrilled that our repairs company, LLanw, won the award for best campaign. Although we didn’t win an award, we had a fantastic time celebrating being recognised for the hard work we […]
Showtime at Lake View Community Living Scheme
Last week, residents at Lake View were treated to a medley of Christmas songs, performed by Porthcawl pupils, to get them into the festive spirit. Our Community Living Schemes offer community living accommodation for residents aged over fifty and are equipped with communal lounges, kitchens, and laundry facilities. Bringing the community together Our engagement team […]
Mince pies, music and “Merry Christmases”: Llys Ton residents enjoy annual Xmas party
Christmas has arrived early for our customers at Llys Ton, who attended a festive party hosted by our dedicated Community Living Team last Thursday. Llys Ton is our only extra care scheme, and our colleagues have worked hard to build a sense of community among the residents. Emma Norman, Community Living Partner at Valleys to […]
New housing management system on the way
We’ve worked with CIVICA, our colleagues, and you – our customers – to develop a new and improved housing management system. Speeding up our services Right now, we use a mix of systems and spreadsheets to manage things like repairs, rent collection, tenancy management, and customer communication. The new system will simplify all of this […]
How universal credit could give your bank account a boost
As the cost of living rises, many of us are counting our pennies. If you’ve experienced a change of income or a job loss recently, you could be eligible for universal credit or other benefits. Even if you’re working, you may be able to receive the monthly payment to top up your income and help […]