It should be noted that whilst the Home Ownership Team are happy to offer advice and guidance, you may also need to seek independent advice from either your solicitor or local Citizens Advice Bureau.

My Repairs (Link opens in new window)
My Responsibilities (Link opens in new window)
My Service Charge (Link opens in new window)
My Information (Link opens in new window)

What does it mean to be a leaseholder?

When you buy a flat, you are buying only part of a larger building. Valleys to Coast, as the owner of the block, is responsible for maintaining all shared parts and for services. This kind of ownership is called “leasehold”.

The lease is a contract and it sets out details about:

  • The meaning of various terms used in the lease.
  • Your responsibilities and rights.
  • Our responsibilities and rights.
  • Details the arrangements for service charges.

    • The lease is a legal document and can be difficult to understand. Before you bought your flat, your solicitor should have explained your lease in full so you understood both your responsibilities and our responsibilities.

    The information provided here is only a guide. It does not provide legal advice, if you are in any doubt or uncertain about your responsibilities or your rights, you should always get professional independent advice.

My Safety (Link opens in new window)

For safety information specific to leaseholders, including fire safety, visit My Safety.

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My Legals (Link opens in new window)

For more information around leaseholders and the law, read our My Legals guide.

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Meet the team (Link opens in new window)

If you have a question that can’t be answered by any of the information on our website, please get in touch with one of our experienced Home Ownership partners.

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Latest updates

  • Leaseholders Update: Long Term Qualifying Agreement

    Valleys to Coast completed the long term agreement process in July 2023. A qualifying long-term agreement is a contract entered into by the landlord for a period of more than 12 months to provide services. The procurement process involved Sell2Wales to provide services under a contract for the following areas; If any repairs or works are…

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  • Leaseholders Update: Long-term services agreement

    During 2023, we intend to enter into a long-term agreement with service providers under a long-term contract. A qualifying long-term agreement is a contract entered into by the landlord for a period of more than 12 months. Once an agreement is in place, if any repairs or works are required to your block that falls…

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