Legionella is a bacteria that can enter your water supply and cause Legionnaires’ disease if you inhale it.

What causes legionella?

All hot and cold water systems in your home are potential sources of legionella bacteria growth. 

The highest risk occurs when warm water between 20℃ and 50℃ is not flowing and is then spread in places such as shower heads, hose pipes, taps etc. 

Bacteria growth is more common where there is something to feed the bacteria – for example, rusty surfaces, sludge or scale build-up in the water system.

Three simple ways to protect yourself

  • Flush showers and taps for 10 minutes if they haven’t been used in a while – for example, if you have been on holiday or a room is not used regularly.
  • Keep all shower heads and taps clean and free from limescale, mould or algae growth.
  • If you have a hot water storage system in your home, like an immersion heater or combination water heater, make sure the water is stored at a temperature higher than 60℃, but be aware of scalding.

Notice any rust or unusual matter flowing from your water outlets? Report this repair to us immediately.

I think I’ve got Legionnaires’ disease – what do I do?

Symptoms of Legionnaires’ disease are similar to symptoms of the flu. You can find out more about the symptoms here.

If you suspect that you or someone in your household has contracted Legionnaires’ disease, contact your doctor immediately.

If it is confirmed, please report it to us.