Gathering your feedback and equality, diversity and inclusion information.
This week, our team is back door knocking throughout Bridgend, continuing to offer additional support to customers so they can continue living safe and happy in their homes. Here’s a snapshot of what we’ve discovered so far: 911 customers have already taken our survey. We’ve learned that some of our customers communicate exclusively through British […]
Introducing you to Llanw!
A new wave in property repairs and maintenance services. We recently let you know that we’re launching a new company to improve, grow and develop our repairs and maintenance services. We’re delighted to announce that our new repairs and maintenance company will be called Llanw (pronounced Llan-oo) which means ‘tidal’ in Welsh. The name Llanw […]
Celebrating 20 Years of Achievements at our Birthday Conference!
Last Friday, 230 colleagues gathered together all under one roof, to celebrate two decades of incredible achievements at Valleys to Coast. Together, we’ve made significant strides that have left a lasting impact: We kicked off the day by introducing our EDI approach, and we were honoured to be joined by the inspiring Colin Jackson. His […]
Valleys to Coast marks 20th birthday with its largest single investment of £31.5 million into its homes
As it marks its 20th birthday, Valleys to Coast has announced a significant £31.5 million investment that will benefit customers living in its 6000 homes across Bridgend. The housing association will be making its largest ever single investment into its homes with the aim of enhancing its housing stock for its customers. The investment will […]
Top tips to stay gas safe: Gas Safety Week 2023
At Valleys to Coast, we are committed to providing you with homes where you can feel safe and happy. However, we need your help and assistance to make sure you and your family and friends are safe. Gas Safety Week is an annual safety week to raise awareness of gas safety and the importance of […]
Decision on Dinam Close, Nantymoel
Following a period of consultation and engagement with tenants, the Board of Valleys to Coast has made a decision to begin the process of closing Dinam Close, Nantymoel, as a provision of older person accommodation. Discussions will now take place with Bridgend County Borough Council and other partners, including Welsh Government, to explore options for […]
Celebrating success at the #GrowingforGold awards
Celebrating the positive impact that beautiful gardens, public spaces, and greenery have on our communities, we wrapped up this year’s search to find the best gardens and green spaces in Bridgend at our recent awards ceremony. We brought together our entrants to Bryncethin Community Centre for the #GrowingforGold Awards to recognise and reward the wonderful […]
Improving Our Service to You
Our customer service team, The Hub, has been on a journey over the past year, and we want to thank our customers for their patience and understanding over this time. Thanks to the dedication and hard work of our amazing team, we’ve made significant improvements to our services. We’ve recruited and trained new colleagues, restructured […]
We are all set to walk 20 kilometres to mark 20 years as part of a national walking challenge.
We are kickstarting our 20th birthday celebrations with a charitable 20-kilometre walk. The event is part of the national Hiking for Housing challenge, involving 12 Welsh housing associations, which aims to raise funds and support various Welsh charities and causes. On July 27th, our dedicated colleagues will trek on a challenging 20-kilometre walk from Ogmore […]
This year’s Summer Reading Challenge is here!
We are delighted to be supporting the Summer Reading Challenge in Bridgend, which was launched on July 8th by Awen Cultural Trust. The aim of the Summer Reading Challenge, which has been run by the Reading Agency in partnership with public libraries since 1999, is to encourage children to read at least six library books […]