SMS Success
During December we sent out a festive message to inform our customers of our office opening hours over the Christmas period. This went out to 4,653 of our customers using our new SMS/text technology, which helped determine how many mobile numbers we have and will further help us to communicate via text in the New […]
Buy a low-cost home
We are currently selling 4 new homes in the Cefn Glas area of Bridgend which are built by Barratt. The homes are being sold on a Low-Cost Home Ownership basis which means you buy 70% of the home and we pay the remaining 30%. This helps first-time buyers purchase their first home at an affordable […]
We are donating to our local charity for every completed survey
We are members of the Institute of Customer Service (ICS), a professional body for Customer Service who support their members to improve their customers’ overall experience. We put customers at the heart of what we do and are always looking at innovative ways to improve this. With the help of ICS, we will shortly be […]
Homes of the Future planned for Bridgend
We have completed the construction of eight semi-detached homes in partnership with Wernick Buildings. The modular units, which had appliances such as heating and electrics pre-fitted in their factory in Kenfig Hill and later delivered to site were ready for families to move in this week. The method has been designed to reduce the time […]
We are doing more for the environment
On Tuesday the 18th of July, we successfully retained the Green Dragon Level 2 accreditation for another year. The Green Dragon Environmental Standard promotes good environmental management within the organisation and helps manage activities in a way that impacts positively upon the environment. The benefits of achieving the standard include improved energy efficiency, reduction in […]
The end of the Right to Buy and associated rights consultation
The Welsh Government wants tenant’s views on information social landlords will issue if the abolition of the Right to Buy in Wales becomes law. They want to know if the document: clearly summarises the Right to Buy and the Right to Acquire explains clearly when these rights could end explains clearly the financial and legal […]
Have your say about the external renovations in Wildmill
We’re at Wildmill Community Centre on: 12th July, 2-7 pm to talk to you about the external renovations to your home. Come along and chat with us about the external renovations to you and/or your neighbours’ homes. We will also have a sample of the materials we are planning to use along with technical information […]
Rent a shop from us
We have an exciting opportunity for someone looking to set up a business in the North Cornelly area. The unit is on a small parade on Heol Llan, North Cornelly. The parade has five shops including a Megasave Superstore, hairdresser and take away all of which benefit from a large off-street parking area. The shop […]
Have your say
We have assigned Mustard Research (www.mustard-research.com) to collect what our customers, think of us and our services. To do this Mustard will be phoning 100 customers every month – so there is every chance you may receive a phone call. They will be phoning from Halifax in England from the number 01422307578, so if you […]
Innovative housing built within three weeks
Modular building specialist, Wernick Buildings and ourselves are in the early stages of building eight new modular homes for Sarn and Tondu, after being awarded funding from the Welsh Government late last year. Construction has already taken place within the factory at Kenfig Industrial Estate and can take as little as three weeks to fully […]