Last week, we invited our customers to a session all about how we engage with them.
Led by Treena from Co-Production Wales, we brainstormed ways to improve our engagement and finalise the new strategy – with our customers at the heart of it.
Here’s what our customers had to say
- It means a lot to them to have their voices heard
- They appreciate being updated on projects that they’ve helped us with so that they can see the real impact they have
- One of the most memorable moments of the day was when we asked customers about their ideal rewards for engaging with us. They told us that they wanted to make a difference, above any form of reward or recognition.
Everyone who attended the session is keen to stay involved, so we want to say a huge thank you to those who turned up – we look forward to seeing you next time!
Don’t want to miss out on future sessions? We’d love to hear from you!
Please contact the Engagement team by emailing customervoice@v2c.org.uk , or calling or texting us on 07557 345076 or 07717571735.