Latest News
Our improvement plans for your home
We have some important information we need to share with you about our WHQS priorities – how we will invest in improving your home. WHQS stands for the Welsh Housing Quality Standard – a legal standard set by the Welsh Government that we must meet and maintain regarding the condition of your home. In a […]
Introducing Language Line…
We’re using a system to help you talk to us in your language.When you call or visit our office next, we can connect you to an interpreter in seconds. This service is free. How it works When you call us When you call us on 0300 123 2100, tell us your language and we’ll add […]
Putting inclusion first: our commitment to customers
Today marks the beginning of National Inclusion Week, and this year’s theme – ‘now is the time’ – emphasises the need for action. What does inclusion mean – and why does it matter? Inclusion means creating an environment where everyone is welcome, respected and valued. Feeling included is important for our wellbeing, and we all […]