Welcome to Valleys to Coast

Giving you the most out of your Housing Team

We’ve recently refocused our Housing Team to spend more time with you and listen to the ways you want to be supported and assisted.

Find your Community Housing Partner

Latest News

October 11, 2024

Keeping You at the Heart with Monthly Satisfaction Surveys

As part of National Customer Service Week, we’re excited to share our new initiative to stay even more connected with you, our valued customers. Your feedback is crucial in helping us understand your experiences and improve our services. Earlier this year, we partnered with Acuity, a specialist in customer satisfaction surveys, research, and benchmarking for […]

October 11, 2024

How Door Conversations Are Changing the Future of Our Services—And How You Can Help

We’ve made great progress on our journey to collect Equality, Diversity, and Inclusion (EDI) data from our customers. Since launching this initiative on September 23, our team has completed more EDI data surveys, bringing our total to 1,833 as of today! While we’re thrilled with this progress, we’re pushing to reach 100 completions each week […]

October 8, 2024

How to bring attention to unfixed repairs in your homes

Ensuring you feel safe and happy in your homes is at the heart of everything we do. This is why we believe it’s important to guide you through the process of reporting and resolving repair issues. Step One: Report the problem Report any damage or repair needs to us immediately. Also, remember to check your […]

Introducing you to Llanw!

A new wave in property repairs and maintenance services.

We recently let you know that we’re launching a new company to improve, grow and develop our repairs and maintenance services.

Learn more